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Giving it Your Best Shot
I have trained trainers and employ- ees all over the world and have taught them to believe in themselves and their abilities. I have written several books to spread the word about service strate- gies and the effect it has on your com- pany, your employees, your customers and your bottom line and one of my fa- vorite sayings is by the late Zig Ziglar... You can have everything in life you want, if you will just help other people get what they want.
The biggest difference I've noticed between successful people and unsuc- cessful people isn't intelligence or op- portunity or resources. It's the belief that they can make their goals happen.
What you believe influences the way you interpret events, how you feel, and how you behave. And much of the time, those beliefs turn into self-fulfill- ing prophecies.
You weren’t an accident. You weren’t mass produced. You aren’t an assembly-line product. You were delib- erately planned, specifically gifted, and lovingly position on the Earth by the Master Craftsman. Max Lucado, Best selling author
Use a skill called "acting as if.” According to Jack Canfield, co-creator of Chicken Soup for the Soul and author of The Success Principles, by acting “as if,” you will become the kind of person who is capable of creating the kind of success you want – and this will trigger your subconscious mind to find creative ways to achieve your goals. You will start noticing anything that will help you succeed. Best of all, you will start acting on these opportunities, because you will have the confidence that your ef- forts will yield great results.
You are a “Brand”. Write down all your positive attributes. Ask parents, ask sib- lings, ask friends what they like most That’s you, that’s “Brand You”. Now, just act like it and dress like it. Be confident and behave as if you are a savvy person. That doesn't mean you need to be a phony; instead, behave in a way that follows these simple concepts:
Belief – Believing in yourself is all about being sure that you are going to do what you want even if others stand
John Tschohl ◆ Today’s Restaurant Contributor
have been dedicated to what they are
happen for you unless you believe it, see it in your mind and focus on that goal. Keep your eye on your goal...your prize.
The success you will enjoy will be be- cause you have helped other people get what they want. Plus you will recommit to the people and passions important in your life.
Repeat after me.... “I believe in my- self. This confidence has made the differ- ence for me again and again. I didn't need intelligence or opportunity or re- sources. Just a simple belief in myself.”
— John Tschohl
John Tschohl is a professional speaker, trainer, and consultant. He is the President and founder of Service Quality Institute (the global leader in cus- tomer service) with operations in over 40 countries. John is a self-made millionaire traveling and speak- ing more than 50 times each year. He is considered to be one of the foremost authorities on service strat- egy, success, empowerment and customer service in the world. John’s monthly strategic newsletter is available online at no charge. He can also be reached on Facebook, LinkedIn and Twitter.
◆The only person you are destined to become is the person you decide to be.
— Ralph Waldo Emerson
against you. Remember, it’s your goal, not your brother’s, not your best friend’s, not your parent’s. Don’t waste time fo- cusing on what others think, it’s what you believe so take control and use positive thinking daily and watch yourself be- coming more successful and getting closer to the prize.
Dedication – It’s part of your make- up. It’s part of the way you do things. Remember that all successful people
doing. So should you. Write it down and look at it every day.
Focus – It’s a focal point that you aim for. For example, the object in target shooting is to aim for the center. The same standard applies for success. Successful people call these centers their goals.
Skill – It’s the right combination of skill sets in order to be great. In order to be successful in whatever you have cho- sen as your path to make a difference in the world. If you are going to be the best on the rodeo circuit, you will have to have mastered the skills necessary to stay on that horse and how to get back up without fear and get back in the saddle.
I constantly remind employees and clients that it’s about your life, it’s about succeeding in whatever you choose to do. It can be anything you can dream of. It’s about taking chances, being proactive and ready. Great things are not going to
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least 50 Tropical Smoothie Cafe’s throughout Florida. A U.S. Army veteran and seasoned multi-unit operator, Harrington’s experience has led her to franchising success, previously owning 42 Hardee’s restaurants prior to joining Tropical Smoothie Cafe.
“I come from an extensive back- ground in the franchise and foodservice industry, which gave me a unique edge when researching brands to invest in. Through my own experience, I know what it takes for a concept to be success- ful and it was obvious to me that Tropical Smoothie Cafe possessed those qualities. Its better-for-you food and smoothie lineup is impressive in and of itself, but after signing my first agreement, working with the company’s seasoned leadership team and further familiarizing myself with the business model, I knew that this brand was a standout in the industry,” said Harrington. “Now armed with the knowledge and expertise of operating two successful cafe’s in Tampa, I’m proud to expand my portfolio and continue growing this incredible brand’s presence throughout Florida and beyond.”
The food and smoothie franchise currently has franchise opportunities across the U.S. in markets such as Indianapolis, Kansas City, Houston, St. Louis, Philadelphia, Minneapolis, Pittsburgh and Columbus among oth- ers. Fueled by its ongoing product in- novation and consistent positive comp sales, Tropical Smoothie Cafe has expe- rienced a surge of franchise develop- ment throughout the state that reinforces the brand’s role as a leader in the fast casual segment. By 2020, Tropical Smoothie Cafe plans to have 1,000 stores open across the U.S.
About Tropical Smoothie Cafe:
Celebrating its 20th anniversary in 2017, Tropical Smoothie Cafe is a fast-casual restau- rant concept inspiring healthier lifestyles across the country, with more than 600 loca- tions nationwide. With snack and meal options for any time of day, Tropical Smoothie Cafe serves better-for-you smoothies, salads, wraps, sandwiches, and flatbreads. Upgraded app technology and enhanced mobile ordering ca- pabilities further elevate the digital and dine- in cafe experience and emphasize the brand’s focus on convenience. The rapidly growing franchise has received numerous accolades in- cluding being ranked on Entrepreneur's 2017 and Franchise 500 and many others.
cations in 2017 and signing a record number of franchise agreements in a year. It’s because of our passionate and committed franchisees like Emily Harrington that Tropical Smoothie Cafe has accelerated development and rapidly grown its footprint nation- wide,” said Mike Rotondo, CEO of Tropical Smoothie Cafe. “Since joining the company last year, Emily’s indus- try expertise has been a driving force in our efforts to further expand in the brand’s founding state of Florida and we’re proud to have her as a partner in our franchisee network.”
Harrington signed her first fran- chise agreement with Tropical Smoothie Cafe last year for four new units and the purchase of two existing cafes in Tampa. With her most recent eight-unit deal, she now has a total of 12 in development with the first loca- tion slated to open on Fowler Avenue in Hillsborough County in early 2018. Harrington’s ultimate goal is to own at
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